We use a third party card company to maintain and protect your data and privacy. We do not have any rights to access your information directly for interests of transaction history, fraud, or any other misuse of your Rewards Card.
In the event you believe there is fraud on your rewards account, please contact the card servicer immediately to close the card and prevent us from unknowingly adding additional funds. The contact number for their fraud line is (877) 610-1075.
Once you provide all of the details of the suspected fraudulent charges on your rewards account by phone, they will provide instructions for obtaining a new card and also send the necessary paperwork to recover any lost funds.
You can always check https://www.myprepaidcenter.com/ for any updates on your account balance.