Service Providers

All payments (Credit Card & ACH) will be processed electronically through a single, secure API operated by our primary partner, CardConnect. CardConnect uses a separate underwriter and processor for their ACH payments, ProfitStars. An application will be sent to both parties when you enroll for Payments in Portal. All ongoing support for both Credit Card and ACH transactions will be provided through CardConnect.

Rates

Credit Cards

2.9% + $0.15 per transaction. For example: $1000 transaction will cost $29.15

Lower rates are available for higher volume processors through an application process.

ACH

1% of the transaction amount up to $10 cap. For example: $1500 transaction will cost $10

Accepted Card Types

Visa, MasterCard, Discover & American Express

Payment Deposit Schedule

Credit Cards

  • Approved transactions will be batched at 9pm ET daily.
  • The daily batch will include the full transaction value (no fees).
  • The batches will be deposited to your account the next business day.

ACH

  • Approved transactions will be batched at 8pm ET daily.
  • The daily batch will include the full transaction value (no fees).
  • The batches will be deposited to your account within 3-5 business days.

Fee Withdrawal Schedule

Credit Cards

  • Transaction fees will be batched at 9pm ET daily.
  • The batch will be withdrawn from your account the next business day.

ACH

  • Transaction fees will be batched at 8pm ET daily.
  • The batch will be withdrawn from your account once every 30 days.

Additional Fees

  • NSF fee (when funds are not available to withdrawal transaction fees) - $25/event
  • ACH Account Fee - $10/mth (fee waived when at least one ACH transaction is approved per month)
  • Account Setup Fee - $0
  • Monthly Gateway Fee - $0
  • Hardware Fee - $0
  • PCI Compliance Fee - $0
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