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Where's my payment?
Where's my payment?

Where to find information on payment statuses through Payment integrations

Josh Willits avatar
Written by Josh Willits
Updated over a month ago

Portal's Payment Processing integrations with Stripe, Square, and QuickBooks (Intuit Payments) allow you to process a payment with your preferred payment processor from inside Portal. Your customer can pay via ACH or CC when they sign and accept the proposal.

For these transactions, Portal leverages the payment processor API's, but all transaction data exists with your payment processor, not inside Portal. Additionally, if you are using QuickBooks Online for accounting, you can configure Portal to automatically create a Payment record assigned to the customer. Here's a quick video on how to set it up:

If you're wondering where your actual payment is, and the status of the payment, here are the places you can look...


QuickBooks (Intuit Payments)

You will see the Payment Request Number in the Comment column of the transaction and deposit pages.


Square

You can view your Square Payment transactions here.
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You will see each transaction with the fee.


Stripe

There is not a direct link to view the transactions in Stripe, but here are instructions from Stripe on where to go to find them.
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